Shipping policy
Shipping Policy
Last updated: February 2026
At Spot, we are committed to delivering your orders safely and on time.
🚚 Shipping Locations
We currently ship across India.
⏳ Order Processing Time
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Orders are processed within 1–3 business days
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Orders are not processed on Sundays or public holidays
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You will receive a confirmation email once your order is shipped
📦 Estimated Delivery Time
Delivery time depends on your location:
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Metro cities: 3–5 business days
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Other locations: 4–8 business days
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
💵 Cash on Delivery (COD)
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COD is available on eligible orders
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Please ensure someone is available to receive the order
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Orders may be cancelled if delivery attempts fail
📍 Incorrect Address
Customers are responsible for providing the correct shipping address.
We are not responsible for delays or losses caused by incorrect address details.
📦 Damaged or Wrong Items
If you receive a damaged or incorrect product:
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Contact us within 5 days of delivery
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Provide a proper unboxing video as mentioned in our Return Policy
📩 Contact Us
For shipping-related questions, contact:
📧 spotonlinestoreshop@gmail.com
📍 Thiruvambady, Kozhikode, Kerala – 673603