Shipping policy

Shipping Policy

Last updated: February 2026

At Spot, we are committed to delivering your orders safely and on time.

🚚 Shipping Locations

We currently ship across India.


⏳ Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders are not processed on Sundays or public holidays

  • You will receive a confirmation email once your order is shipped


📦 Estimated Delivery Time

Delivery time depends on your location:

  • Metro cities: 3–5 business days

  • Other locations: 4–8 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.


💵 Cash on Delivery (COD)

  • COD is available on eligible orders

  • Please ensure someone is available to receive the order

  • Orders may be cancelled if delivery attempts fail


📍 Incorrect Address

Customers are responsible for providing the correct shipping address.
We are not responsible for delays or losses caused by incorrect address details.


📦 Damaged or Wrong Items

If you receive a damaged or incorrect product:

  • Contact us within 5 days of delivery

  • Provide a proper unboxing video as mentioned in our Return Policy


📩 Contact Us

For shipping-related questions, contact:

📧 spotonlinestoreshop@gmail.com
📍 Thiruvambady, Kozhikode, Kerala – 673603